Customer Service

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Activity overview

Latest activity by Customer Service
  • Customer Service created an article,

    What should I do when I forget my login password?

    You can set a new login password when you forgot your login password, please follow the steps as shown below: Step 1: Go to Weminer official website, click "Login" in the upper right corner, and cl...

  • Customer Service created an article,

    Contact Us

    Media Cooperation: marketing@weminer.io Business Cooperation: bd@weminer.io VIP Cooperation: xqr@weminer.io

  • Customer Service created an article,

    Weminer - one-stop bitcoin mining services platform

    Weminer is committed to being the one-stop bitcoin mining services platform. In order to save global investors the selection, purchase, operation of mining machines and complicated mining processes...

  • Customer Service created an article,

    Weminer User Registration Agreement

    Weminer User Registration Agreement  1/ Agreement Validation This agreement takes effect when the user clicks "Agree to sign up" on the registration page of Weminer, completes the registration proc...

  • Customer Service created an article,

    What should I do when my mobile phone number is invalid or lost?

    You can submit a request ticket to Weminer customer service online. With providing your personal user name and mobile phone number, Weminer customer service will reply and offer help within 24 hour...

  • Customer Service created an article,

    What if I lost my asset password?

    Step 1: Log in to Weminer website, select "My Account", click "Account Management", find the "asset password", and click "Change". Step 2: Change the password as instruction.

  • Customer Service created an article,

    Why do I need to set an asset password?

    Setting an asset password improves the security of your funds. You need to use it for key operations such as payment of hashrate orders, application for withdrawal and setting of Bitcoin withdrawal...

  • Customer Service created an article,

    May I apply for a refund when I wanna quit mining?

    You bought the hashrate products on Weminer, but if you want to terminate the contract during the service period, Weminer can terminate your hashrate order as long as you apply for termination. The...

  • Customer Service created an article,

    Why the amount of minging incomes are different everyday?

    Bitcoin mining is affected by many factors such as the network hashrate, the lucky value of mining pool and the mining difficulty. The mining amount of hashrateunit within 24 hours fluctuates, so t...

  • Customer Service created an article,

    What is cloud hashpower? Why is cloud hashpower the first choice for ordinary users to participate in BTC mining?

    As BTC is accepted by more and more people, the interest of institutional investors in digital assets is also increasing. Most investors come to the field of digital asset investment through OTC or...