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FAQ

Questions about Account

  • What should I do when I forget my login password?
  • What should I do when my mobile phone number is invalid or lost?
  • Why do I need to set an asset password?
  • What if I lost my asset password?

Questions about Order

  • The time to distribute mining income on Weminer
  • Why the amount of minging incomes are different everyday?
  • May I apply for a refund when I wanna quit mining?

Questions about Payment

  • How to pay electricity fee for hashrate order?
  • What payment methods does Weminer support?
  • Can I renew my hashrate order?
  • How to calculate the total theoretical earnings of order?

Questions about Withdrawal

  • Deposit/withdrawal rules and withdrawal fee on Weminer
  • How long does it take for coin withdrawal?
  • What are the causes when coin withdrawal is failed?
  • What should I do when the coin was withdrawn to a wrong address?
  • How to convert my cryptcurrencies into Fiat money?
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